隐私政策 / Privacy Policy

引言 / Introduction

中文： 欢迎您使用 5itui（以下简称“本平台”或“我们”）。我们深知个人信息对您的重要性，并始终致力于保护您的个人信息安全。为此，我们依据《中华人民共和国个人信息保护法》、《中华人民共和国网络安全法》、《中华人民共和国数据安全法》等法律法规，制定本《隐私政策》（以下简称“本政策”），以帮助您了解我们在收集、使用、存储和保护您的个人信息方面的做法。

English: Welcome to 5itui (hereinafter referred to as the "Platform" or "we"). We deeply understand the importance of personal information to you and are always committed to protecting the security of your personal information. To this end, we have formulated this Privacy Policy (hereinafter referred to as "this Policy") in accordance with the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, the Data Security Law of the People's Republic of China, and other laws and regulations, to help you understand our practices regarding the collection, use, storage, and protection of your personal information.

中文： 在使用本平台服务前，请您务必仔细阅读并充分理解本政策，特别是以加粗/下划线标识的重要条款。如您不同意本政策的任何条款，请立即停止使用本平台。

English: Before using the Platform's services, please be sure to carefully read and fully understand this Policy, especially the important terms marked in bold/underline. If you do not agree with any term of this Policy, please immediately stop using the Platform.

一、我们如何收集和使用您的个人信息 / I. How We Collect and Use Your Personal Information

中文： 我们会遵循合法、正当、必要和诚信的原则，收集和使用您在使用服务时主动提供或因使用服务而产生的个人信息。

English: We will collect and use personal information that you actively provide when using the services or that is generated from your use of the services, following the principles of lawfulness, legitimacy, necessity, and good faith.

（一）用户注册与账户管理 / (1) User Registration and Account Management

中文： 当您注册账户时，我们需要收集您的手机号码/邮箱地址、用户名和密码等必要的身份信息，以完成账号的创建和管理。此信息用于区分用户、保障您的账户安全和提供基本服务。

English: When you register an account, we need to collect necessary identity information such as your mobile phone number/email address, username, and password to complete account creation and management. This information is used to distinguish users, protect your account security, and provide basic services.

（二）VR全景内容创作与管理 / (2) VR Panoramic Content Creation and Management

中文： 当您使用本平台的VR全景制作功能时：

English: When you use the Platform's VR panoramic production functions:

中文： 上传内容：我们会接收并存储您上传的全景图片、视频、音频文件及场景配置数据，用于生成和展示您的VR全景作品。

English: Uploaded content: We will receive and store panoramic images, videos, audio files, and scene configuration data you upload, in order to generate and display your VR panoramic works.

中文： 编辑与操作数据：您对作品进行的编辑操作、场景设置、热点配置、交互逻辑设计等数据会被记录和保存，以确保您的工作成果不丢失，并支持多人协作场景下的版本管理。

English: Editing and operation data: Data such as your editing operations, scene settings, hotspot configurations, and interaction logic designs for works will be recorded and saved to ensure that your work results are not lost and to support version management in multi-person collaboration scenarios.

中文： 作品发布数据：当您发布作品时，您设置的作品标题、描述、封面图等信息会被存储和公开展示。

English: Work publishing data: When you publish a work, information you set such as the work title, description, and cover image will be stored and publicly displayed.

中文： 设备与环境信息：我们可能会收集您的浏览器类型、操作系统版本、屏幕分辨率、IP地址等信息，用于优化VR内容的渲染兼容性，确保不同设备上的浏览体验。

English: Device and environment information: We may collect information such as your browser type, operating system version, screen resolution, and IP address to optimize the rendering compatibility of VR content and ensure the browsing experience on different devices.

（三）支付与订单管理 / (3) Payment and Order Management

中文： 当您进行充值或购买付费服务时，我们会记录您的订单信息、购买服务类型、交易时间和交易状态。您完整的银行卡号、支付密码等敏感金融信息由第三方支付机构直接处理，本平台不会收集和存储此类信息。

English: When you recharge or purchase paid services, we will record your order information, type of service purchased, transaction time, and transaction status. Your complete bank card number, payment password, and other sensitive financial information are directly processed by third-party payment institutions, and the Platform will not collect or store such information.

（四）客户服务与技术支持 / (4) Customer Service and Technical Support

中文： 当您联系客服时，我们可能会收集并保留您的联系方式、问题描述及相关沟通记录，以便为您提供有效的技术支持和问题解决方案。

English: When you contact customer service, we may collect and retain your contact information, problem description, and related communication records in order to provide you with effective technical support and solutions.

（五）安全运行与合规保障 / (5) Secure Operation and Compliance Safeguards

中文： 为保障平台安全稳定运行，我们可能会收集您的操作日志、访问日志等信息，用于防范网络攻击、恶意注册和欺诈行为，并履行网络安全义务。

English: To ensure the secure and stable operation of the Platform, we may collect information such as your operation logs and access logs to prevent cyberattacks, malicious registration, and fraudulent activities, and to fulfill cybersecurity obligations.

二、我们如何使用Cookie和同类技术 / II. How We Use Cookies and Similar Technologies

中文： 我们使用必要的Cookie来维持您的登录状态、保障服务安全以及记住您的偏好设置。Cookie是存储在您设备上的小型文本文件，有助于我们为您提供更好的服务体验。

English: We use necessary Cookies to maintain your login status, ensure service security, and remember your preferences. Cookies are small text files stored on your device that help us provide you with a better service experience.

中文： 您可以通过浏览器设置管理或清除Cookie。但请注意，禁用必要的Cookie可能导致部分功能无法正常使用。

English: You can manage or clear Cookies through your browser settings. However, please note that disabling necessary Cookies may cause some functions to be unavailable.

中文： 我们仅使用平台运行所必需的技术类Cookie，不使用广告追踪类、用户画像类Cookie。

English: We only use technical Cookies necessary for the operation of the Platform and do not use advertising tracking or user profiling Cookies.

三、我们如何共享、转让、公开披露您的个人信息 / III. How We Share, Transfer, and Publicly Disclose Your Personal Information

（一）共享 / (1) Sharing

中文： 我们不会主动与第三方共享您的个人信息，但以下必要情形除外：

English: We will not proactively share your personal information with third parties, except in the following necessary circumstances:

中文： 服务提供商：为了提供VR全景服务，我们可能与云存储、CDN加速、支付等第三方服务商共享必要的信息。我们会通过合同等方式要求他们采取严格的保密和安全措施。

English: Service providers: To provide VR panoramic services, we may share necessary information with third-party service providers such as cloud storage, CDN acceleration, and payment services. We will require them by contract or other means to adopt strict confidentiality and security measures.

中文： 法律要求：根据法律法规、司法程序或政府部门的要求，我们可能需要提供必要的个人信息。

English: Legal requirements: We may need to provide necessary personal information in accordance with laws and regulations, judicial procedures, or requirements of government departments.

（二）转让与公开披露 / (2) Transfer and Public Disclosure

中文： 我们不会将您的个人信息转让给任何第三方，也不会进行公开披露。但在获得您明确同意或法律法规另有规定的情况下除外。

English: We will not transfer your personal information to any third party or publicly disclose it, except with your explicit consent or as otherwise provided by laws and regulations.

四、我们如何存储和保护您的信息 / IV. How We Store and Protect Your Information

中文： （一）存储地点：您的个人信息全部存储于5itui的服务器上。

English: (1) Storage location: All your personal information is stored on 5itui's servers.

中文： （二）存储期限：我们仅在实现本政策所述目的所必需的期间内保留您的个人信息。超出必要期限后，我们将进行删除或匿名化处理。

English: (2) Storage period: We will retain your personal information only for the period necessary to fulfill the purposes described in this Policy. After the necessary period expires, we will delete or anonymize it.

中文： （三）安全措施：我们采取符合行业标准的技术和管理手段来保护您的信息，包括但不限于：SSL/TLS加密传输、数据加密存储、访问权限控制、定期安全审计与漏洞扫描。

English: (3) Security measures: We adopt industry-standard technical and managerial measures to protect your information, including but not limited to: SSL/TLS encrypted transmission, encrypted data storage, access permission control, regular security audits, and vulnerability scanning.

五、您如何管理您的个人信息 / V. How You Manage Your Personal Information

中文： 我们非常重视您对个人信息的权利：

English: We attach great importance to your rights regarding personal information:

中文： 访问与更正权：您可以在账户设置中查看和修改您的个人信息。

English: Right of access and correction: You can view and modify your personal information in the account settings.

中文： 删除权：在法律规定的条件下，您可以请求删除您的个人信息。

English: Right to deletion: Under conditions provided by law, you may request deletion of your personal information.

中文： 注销权：您可以在账户设置中申请注销账户。注销后，我们将依法删除您的个人信息和您上传的全部用户内容。

English: Right to cancel your account: You may apply to cancel your account in the account settings. After cancellation, we will delete your personal information and all User Content you uploaded in accordance with law.

中文： 撤回同意权：您可以通过本政策末尾的联系方式，撤回对非必要信息收集的同意。

English: Right to withdraw consent: You may withdraw your consent to the collection of non-essential information through the contact information at the end of this Policy.

六、未成年人个人信息保护 / VI. Protection of Minors' Personal Information

中文： 我们的服务主要面向成年用户。如果您是未满18周岁的未成年人，请在法定监护人的陪同和同意下阅读本政策并决定是否使用我们的服务。

English: Our services are mainly intended for adult users. If you are a minor under 18 years of age, please read this Policy and decide whether to use our services with the accompaniment and consent of your legal guardian.

中文： 若我们发现自己在未事先获得监护人同意的情况下收集了未成年人的个人信息，将尽快删除相关数据。

English: If we discover that we have collected a minor's personal information without prior consent from the guardian, we will delete the relevant data as soon as possible.

七、本政策如何更新 / VII. How This Policy Is Updated

中文： 我们可能根据法律法规变化或服务调整适时更新本政策。更新后的政策一经公布即生效。对于重大变更，我们会通过平台公告、弹窗等方式向您提示。

English: We may update this Policy from time to time based on changes in laws and regulations or service adjustments. The updated Policy will take effect upon publication. For material changes, we will notify you through platform announcements, pop-ups, or other means.

八、如何联系我们 / VIII. How to Contact Us

中文： 如您对本政策有任何疑问、意见或投诉，请联系：

English: If you have any questions, comments, or complaints about this Policy, please contact:

中文： 电子邮箱：admin@5itui.com

English: Email: admin@5itui.com

中文： 我们将在15个工作日内予以回复。

English: We will reply within 15 working days.